We currently ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. We do not ship outside of the US at this time.
We currently ship with USPS, UPS, FedEx and Amazon Logistics. We will select for you the optimal shipping method based on your location relative to our warehouse. At this time, we do not allow our customers to select a specific carrier.
All orders take 1-2 business days to process and ship. Once shipped, transit time is typically 2-3 days for standard/free shipping and 1-2 days for expedited shipping.
All Victorem Gear orders are eligible for free standard shipping within the US. Orders placed with standard shipping take 1-2 days to process and will be in transit for 1-3 days.
All Victorem Gear orders are eligible for $10.00 flat rate expedited shipping within the US. Orders placed with expedited shipping take 1 day to process and will be in transit for 1-2 days.
We are proud to offer an unconditional guarantee on all Victorem Gear products. All returns will be accepted for 30 days from the date of shipment for any reason. Items are not eligible to be returned after 30 days from the date of shipment has elapsed. To initiate a return, please contact us.
To initiate an exchange, please return your Victorem Gear product for a refund and place a new order for the exchange items. You do not have to wait for your refund to be completed in order to purchase your new items. Your refund will be processed within 48 hours of receipt of the merchandise to our warehouse. To initiate a return, please contact us.
All returns and refunds are processed within 48 hours of receipt of goods. Refunds can only be processed on your original form of payment. It may take up to 7 days for your refund to appear in your account or on your statement. To initiate a return, please contact us.